Customer Service Representative - Animal Management

Gallagher

Hamilton, New Zealand

Full time

Jun 4

Gallagher is a unique global company, delivering innovative solutions to our farmer customers in 160 countries around the world. We have been in business for 82 years, proud of the fact that 95 per cent of our products are manufactured on home soil. 

Our customers are our inspiration and the focus of all our decisions and actions. Our objective is to provide our customers with a world class customer experience every time they interact with us. And this is where you come in. As a Customer Service Representative, you will deliver an amazing customer experience to our business partners and customers. 

This is a pivotal role where you will be the first point of contact. The service you provide will be varied; which could range from taking a customer through the ins and outs of their latest purchase, to letting our partners know about current promotions. Your day could also involve generating new sales, ensuring orders are shipped to the right place at the right time, or spending time chatting to our on-the-road territory team to find out how you can support them. 

It’s a vital support role, so naturally you’ll be a vibrant and motivated person; willing to go the extra mile, passionate about continuous learning and process improvement, and not afraid to work through potentially complex tasks. You’ll need to be computer proficient in this role, customer focused, a good communicator, great at problem solving, have good attention to detail and have the ability to multitask. Your sense of humour will see you smiling (and having fun!) while also being cool, calm and collected when those attributes are tested. Most importantly, you will be a team player and believe in working as a collaborative team member. 

This is a great opportunity for someone who likes to work in a fast -paced environment with customer satisfaction being at the forefront of what you do. If this sounds like you, apply now. Applications close on Sunday 27 June 2021 and we’ll really looking forward to hearing from you.

Gallagher is one of New Zealand's largest, privately owned businesses. The company has operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports to over 160 countries. Our culture is entrepreneurial in spirit, complex, challenging and ever changing and the business offers New Zealand based candidates unrivalled globally focused career paths.

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