Customer Service Coordinator – Gordonton

Anexa Veterinary Services

Gordonton, New Zealand

Full time

Reception/ Support Staff / Other

May 24

This job is no longer accepting applications.


  • Further your career with us – and have fun doing it within our TEAM!
  • 12 Month Maternity Cover
  • Provide exceptional care to our valued clients and progress your career

Our Values: Think Team, Do the right thing, Challenge, Commit and Deliver

Join Anexa Veterinary Services in a Customer Service Role as part of our Gordonton team. This is a varied, fast paced role where you will be an integral part of the day to day running of the clinic. You will coordinate Customer Services for the Gordonton team, delivering exceptional care to clients and their animals, supporting our large animal veterinarians, managing stock for the clinic and working alongside the wider network of Anexa Clinics.

About us

Anexa Veterinary Services has 12 veterinary clinics across the Waikato and Hauraki Plains providing services dairy and sheep and beef farmers and to family pets. Each of our clinics is unique but at Anexa we are one team, animal health and proactive customer service is at our core.

About the Clinic

Our Gordonton clinic is a great place to work and there are significant opportunities to grow as part of a supportive team. Located just a short 10-minute drive out of Hamilton, you can enjoy the benefits of a challenging role, in a humble, close-knit farming community, away from the hustle and bustle of the CBD.

About the Role

You will play a crucial role in Customer Service for the Gordonton Team. The main responsibility of this role is to support our valued clients (pre-dominantly Dairy Farmers) and be responsible for representing a high quality, proactive approach to client’s animal health. You will be the first port of call for our Clients, Veterinarians, and wider team.

Key duties include, working in a customer service team of two, coordinating a team of six Veterinarian’s on farm and in clinic work, booking farm calls, completing month end duties, inventory management and delivering a high standard of overall administration to the team.

The role is 8.00 am to 5.00 pm Monday to Friday. It will be for a fixed term period of 12 months to cover maternity leave.

About you

To be successful in this role, knowledge of NZ farming and/or the veterinary industry and stock and inventory management skills would be an advantage. But if you live and breathe customer service and have a passion for going the extra mile for each one of your valued clients then this could be the role for you.

You will have strong communication skills, be an experienced customer service person, have a strong background in administration and have a great attention to detail. The ability to work well under pressure while support others is crucial as is a positive, can do attitude.

How to apply

Please submit your CV and a Cover Letter via Seek or Trade Me. For more information please contact Liana Kaye at We’re keen to talk.

Applications close 5pm Thursday 3rd June 2021.

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