Customer Services | Receptionist

New Plymouth Vet Group

New Plymouth, Taranaki, New Zealand

Full time

Reception/ Support Staff / Other

May 13

This job is no longer accepting applications.



New Plymouth Vet Group (NPVG) is the largest practice in New Plymouth. Conveniently located in the centre of town we boast seasoned vets and utilise the latest technology and equipment. Our mission is to provide unrivalled and compassionate veterinary care that considers the personal needs of both animal and owner.


To keep up with the demand of our busy practice, we are seeking an energetic Customer Service | Receptionist who provides a consistent, positive experience for all clients at the NPVG. This role works alongside our Vet and Vet Nurse teams to ensure appointments flow efficiently, clients are seen to promptly, and animals develop an enjoyable experience from the moment they step in the door.

This is a full-time position. Generally, the roster will be Tuesday-Friday 10am-7pm, and Saturday 8.30am-1.30pm or as required by the business.


This position would suit someone who thrives in a busy environment and can turn their hand to a multitude of tasks, all while keeping a smile on their face and prioritising our client’s needs. Your work ethic, enthusiasm for life and willingness to pitch in with the team around you will be critical to your success in this role.

To be considered for this position you will be someone who:

  • Has proven experience in a customer facing roles and enjoys a busy environment.
  • Has a genuine interest in caring for our client’s requests, their pet needs – and has empathy for both.
  • Has resilience to cope in busy and high-pressured environments.
  • Has an interest in pets and their welfare (experience with pets is favourable)
  • Has a keen willingness to positively contribute to the overall success of our team, and to the NPVG business.

We are BESTPRACTICE accredited and pride ourselves on high quality veterinary care for our patients and exceptional client service and patient care at all levels – you will therefore be someone who shares these values.

We offer medical insurance for staff along with generous discounts for staff purchases and vet care.

If you have the relevant skills, attributes and passion to work for us, please submit your CV and cover letter via our online portal.

Apply now! We will be reviewing applications as we receive them, so if you're interested in working for us we encourage you to apply immediately.

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