Receptionist - Vet Hospital
Māngere, Auckland, New Zealand
Contract: Permanent, Part Time
Hours of work will be: 3 days a week - Monday, Friday & Sunday
Location: Mangere, Auckland
About the role
Want better work stories?? The SPCA Auckland Hospital Reception is one of the busiest areas within the village, where our reception team deals with customers from all walks of life, bringing in all sorts of animals from cats, dogs, turtles, rabbits, guinea pigs and more!! You will have ‘hands on’ dealings with all of these animals as we are at the forefront of all incoming animals to the village.
Customer care is absolutely key to this position, empathy, understanding and patience are a must while still having fun with a great team and enjoying all the variety this role has to offer. No two days are the same!
What we need from you
We are looking to employ a friendly and confident professional, with reception and animal handling experience for a key front line position. This role is pivotal to exposing our customers to a positive experience when coming into the SPCA Auckland Hospital and will be representing SPCA Auckland and its values when assisting customers and animals brought into the hospital.
The successful applicant will be flexible, non-judgmental and will need to work well under pressure and at the same time be able to deliver effective support to the hospital team.
· Admitting animals, customer support
· Administration, Phone enquiries, appointment schedules
· Liaison and support to hospital staff
· Financial transactions, Cash handling
SKILLS AND ABILITIES:
· Animal handling experience
· Exceptional communication skills -verbal and written
· Sound office applications including database management
· Experience with cash handling and invoicing
· Able to work under pressure with a smile.
Who we are
SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.
Are you committed to the values of the SPCA? Does this sound like the ideal role for you? If you match the above criteria, please apply now!
Applications without a cover letter will NOT be considered.
Applications close on Monday 12th April 2021.
Your application has been successfully submitted.