Veterinary Receptionist and Client Liason

The Strand Veterinarian Ltd

Auckland, New Zealand

Full time

NZ$47-52k (annually)

Jun 22

This job is no longer accepting applications.

About the business and the role

The Strand Veterinarian is a fast growing, proudly independent, bespoke companion animal health service. Our business success in this growth sector comes from the belief we ‘treat them as our own’, ‘step into their shoes’ and always ‘dream big’ to deliver the best care possible to clients, patients and team.

 

An exciting opportunity has come up for a customer service champion to join our front of house team. The position is a fulltime vacancy, start date and salary negotiated on experience, skills and fit.

 

The successful applicant will be the ‘welcoming’ face of the clinic with the ability to provide an excellent standard of care for our clinic environment, our clients and our very special four-legged patients.

 

You will need to project a professional, confident, polite, and attentive attitude to detail. General reception skills requiring excellent communication/telecommunication, efficient appointment scheduling and accountability for cash and stock handling will be necessary. 

 

You will need to be an able effective team orientated communicator – navigating the rollercoaster ride of the vet clinic day, caring for the team, clients and pets while creating a calm, ambient environment for all. The position can be fast paced so the ability to multitask and remain resilient under pressure is of the utmost importance. 

 

Lastly…an abundance of compassion and empathy a must as we treat our clients and pets as part of the family.

 

Essential skills:

  • Data entry skills for general administration tasks will be required
  • Previous customer service/ reception/ administration experience
  • Sales and retail skills for front of house shop displays and sales
  • Takes initiative and responsibility
  • Team player

 

Desired skills:

  • ezyVet veterinary computer software experience
  • Microsoft Office suite and Xero experience

 

If you think you’re the right fit for this position, please write a 250-300 word cover letter outlining what you could bring to our team and email to Justine@thestrandvet.co.nz , megan@thestrandvet.co.nz 

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